Driver app policy
At ILLA we operate the ILLA driver mobile application. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.
Information Collection and Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
We collect this information to provide you with a better user experience and to improve the overall quality of our Service.
We specifically collect location information (latitude, longitude, heading, altitude, accuracy, speed) to provide features of our Service that are dependent on your location. We may use your location data to:
Enable location-based features within the app
Provide you with relevant content based on your location
Improve the accuracy and functionality of the Servicee.
Background Location Data
We collect location data in the background even when the app is not in use. We do this to:
Enable features that require continuous location tracking
Provide real-time location data to improve the Service
Enhance the accuracy of the location-based features
You can enable or disable location services for our app at any time through your device settings.
To specify, for ILLA driver app users ,since users ****use ILLA app to deliver shippers' cargo from pickup points to specific drop-off locations. As the service provider, ILLA must ensure that drivers pick up and offload the cargo at the correct places. Additionally, ILLA allows cargo owners to track their deliveries and ensure proper management and tracking.
To achieve this, ILLA asks driver app users to enable location permissions. Truck drivers often use other apps, such as Google Maps, to assist them in delivering cargo and navigate to their destinations. Therefore, ILLA driver app may run in the background at certain points during the trip. As a result, the app requires access to the device location in the background.
We want to inform you that whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device's Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your personal information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.